Mobizen Premium Cancellation & Refund Policy

You can easily cancel your subscription and refund through the Google Play Store.

1. How to cancel

Cancel via app
- Google Play Store app> Menu: Accounts> Subscriptions> Cancel by selecting the items
- Learn more about cancelling the service>>
Cancelling via phone
- Google Play United States Customer Center
  - Phone number: (855) 836-3987 (Only )
  - Support availability (local time): 24 hours a day, seven days a week
- Google Play Indonesia Customer Center
  - Nomor telepon: (001)* 803 852 6437
    - *atau 007/008/009 (Tarif telepon lokal mungkin berlaku, tergantung operator) +62 21 2970 3955 (Dikenakan tarif telepon lokal)
  - Ketersediaan dukungan (waktu setempat): 09.00 - 18.00, tujuh hari seminggu
- Google Play India Customer Center
  - फ़ोन नंबर: 18001088485
  - समर्थन घंटे: 9:00 पूर्वाह्न से 6:00 अपराह्न, एक सप्ताह के सात दिन
- Click here for other countries>

2. Refund Policy

Before 48 hours of payment::
- Check the Google Play policies for refund availability (refund policy link >).
- [Request refund]
Within 48 hours to 7 days after the payment::
- The refund amount is calculated and processed in proportion to the remaining period excluding the used ones (based on the receipt date).
- [Request refund]