(500, 501, 502) My current recording resolution is not correct or not compatible
Learn more about 500 error
This message appears when the selected resolution is not compatible with the device. (500, 501, 502 error) To solve this problem, Mobizen has created the "Recording Wizard".
How to Solve this Problem
Use the Recording Wizard to evaluate your phone for the best compatible settings.
1. Go to MENU > SETTINGS > under the "Video Settings" option, click on the link.