Solving USB connection problem


Learn how to fix the problem of USB connection not being recognized by PC application and Mobizen app.

A simple way to fix is to change between MTP and PTP.

Fixing the USB connection

  1. Connect the mobile device with the PC via USB cable.
  2. Pull down the status bar on the mobile device and select the current USB option.
  3. Change the current USB connection to a different one available (MTP -> PTP or PTP -> MTP).
  •    MTP -> PTP


  •   PTP -> MTP

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